AI receptionist
Every call answered, even at 2 a.m.
The AI receptionist answers on your Twilio number, follows your business hours, uses your knowledge base and CRM rules, scores the lead, creates a service request and can hand a hot call to a person. Every conversation is logged with a transcript you can rate.
Included minutes on Business; available as an add-on on Starter and Professional. Overage is metered per minute.
What it does
- Assistant Manager
- Greeting, tone, what it may promise, recording disclosure and transfer rules — versioned settings that apply to the next call.
- Knowledge base and CRM rules
- Your services, prices, service area and policies, plus rules for matching callers to records and what to create.
- Call routing, hours and escalations
- Office-hours behaviour vs after-hours, transfer numbers, and escalation notifications for emergencies.
- Lead scoring and feedback
- Hot, warm and cold scoring with a feedback loop on each call to tune the assistant.
- Go-live checklist
- The overview shows exactly what is still missing (Twilio credentials, integration switch, AI key, feature flag, assistant enabled) so nothing goes live half-configured.
- Retention controls
- Transcripts and recordings are deleted after the number of days you set; the call record itself is kept.
See it with your own company name on it.
Create your company, pick a layout, and book your first job — the trial is free and needs no card. 14-day free trial.